Privacy Policy — How 3222bd Protects Your Data

01 Introduction

3222bd is an online gaming and sports betting platform serving players across Bangladesh. We are committed to handling personal data responsibly, transparently, and in accordance with applicable data protection principles. This Privacy Policy applies to all personal data processed in connection with your use of 3222bd, including data collected through our website at https://3222bd.win, through our customer support channels, and through any related communications.

This Policy should be read alongside our Terms & Conditions and our Responsible Gaming policy, both of which are incorporated by reference. Capitalised terms not defined in this Policy have the meanings given to them in the Terms & Conditions.

If you have any questions about this Privacy Policy or about how 3222bd handles your personal data, you may contact our support team at any time. Contact details are provided in Section 14 below.

02 Data We Collect

3222bd collects personal data in several categories depending on the nature of your interaction with the Platform. The categories of data we may hold about you are set out below:

2.1 Identity and Contact Data

• Full legal name as it appears on official identification documents.
• Date of birth (used for age verification — you must be 18 or older).
• Residential address in Bangladesh or wherever you are located.
• Email address and mobile phone number used for account registration and communication.
• National Identity Card (NID) number or passport number, where provided for KYC verification.

2.2 Financial and Transaction Data

• bKash, Nagad, Rocket, or Upay mobile banking account references used for deposits and withdrawals.
• Visa or Mastercard payment card details — stored only in tokenised form via our payment processor; raw card numbers are never stored on 3222bd servers.
• Transaction history including deposit amounts, withdrawal requests, and any associated fees, all denominated in Bangladeshi Taka (BDT).
• Account balance history for the purpose of fraud detection and dispute resolution.

2.3 Technical and Usage Data

• IP address and approximate geolocation derived from network data.
• Browser type, operating system, device type, and screen resolution.
• Pages visited on the Platform, time spent on each page, and navigation paths.
• Session duration, login timestamps, and logout events.
• Game activity logs including games played, bet amounts, and outcomes — retained for dispute resolution and responsible gaming monitoring.

2.4 Communications Data

• Records of correspondence between you and the 3222bd support team, including emails and live chat transcripts.
• Feedback, complaints, and any documentation submitted during a dispute resolution process.

2.5 Verification Documents

• Copies of government-issued identification (NID, passport, driving licence) submitted during the KYC verification process.
• Proof of payment method ownership (e.g., a screenshot of your bKash account screen showing your name and number) submitted prior to withdrawal processing.

03 How We Collect Your Data

3222bd collects personal data through the following methods:

• Direct submission: Data you actively provide during account registration, identity verification, payment transactions, or when contacting support.
• Automated collection: Technical data collected automatically when you access the Platform, including via cookies, web beacons, and server log files. See Section 7 for details on our use of cookies.
• Third-party sources: Identity and fraud-screening data received from KYC verification service providers and payment processors, used to validate the information you have provided to us.
• Game providers: Aggregated gameplay and session data received from third-party game studios (such as Pragmatic Play, Evolution Gaming, and Spribe) that supply the games available on our Platform.

04 Purposes of Processing

We use the personal data we collect for the specific, defined purposes set out in the table below. We do not use your data for any purpose that is incompatible with those listed here.

05 Legal Basis for Processing

3222bd processes personal data on the following legal grounds:

• Contractual necessity: Processing that is necessary to perform our contract with you — including account management, payment processing, and delivering the gaming Services you have requested.
• Legal obligation: Processing required to comply with applicable laws, including anti-money laundering (AML) requirements, fraud prevention obligations, and age verification mandates.
• Legitimate interests: Processing carried out for purposes that serve our legitimate business interests, including platform security, fraud detection, and service improvement — provided that such processing does not override your privacy rights.
• Consent: Where we rely on your consent for a specific processing activity (such as sending optional marketing communications), we will obtain that consent separately and explicitly. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

06 Sharing Your Personal Data

3222bd does not sell, rent, or trade your personal data to any third party for marketing purposes. We may share your data with the following categories of recipient, strictly on a need-to-know basis:

• Payment processors: Mobile banking providers (bKash, Nagad, Rocket, Upay) and card scheme processors (Visa, Mastercard) receive the transaction data necessary to execute deposits and withdrawals. They operate under their own privacy frameworks and are bound by financial data protection requirements.
• Identity verification providers: Third-party KYC service providers receive identity and document data solely for the purpose of verifying that you are who you claim to be, and that you meet the minimum age requirement of 18 years.
• Game providers: Studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi receive session identifiers and gameplay data necessary to deliver their games and resolve disputes about game outcomes.
• IT and hosting service providers: Infrastructure partners who host the Platform and maintain our servers receive access to data held on those systems but are contractually bound to use it only for service delivery purposes.
• Legal and regulatory authorities: 3222bd may disclose personal data to law enforcement agencies, regulatory bodies, or courts where required to do so by applicable law, court order, or in connection with the investigation of suspected financial crime.
• Professional advisers: Lawyers, auditors, and accountants may access data as necessary in the course of the professional services they provide to 3222bd, subject to obligations of confidentiality.

Any third party with whom 3222bd shares personal data is required to maintain appropriate security measures and to process that data only for the purposes for which it was shared.

07 Cookies and Tracking Technologies

3222bd uses cookies and similar tracking technologies to operate the Platform effectively and to improve your experience. A cookie is a small text file placed on your device when you visit a website. The categories of cookies we use are as follows:

• Strictly necessary cookies: These cookies are essential for the Platform to function. They enable core features such as login session management, security token validation, and remembering your language preferences. The Platform cannot operate correctly without them.
• Performance and analytics cookies: These cookies collect anonymised data about how Players use the Platform — for example, which pages are visited most frequently and whether any error messages are encountered. This information helps us improve the Platform's performance and usability.
• Functional cookies: These cookies remember your preferences and settings (such as your preferred deposit method or game category) to provide a more personalised experience on return visits.
• Security cookies: Used to detect and prevent fraudulent activity, including the identification of unusual login patterns that may indicate account compromise or automated bot activity.

You may configure your browser to refuse or delete cookies. Please note that disabling strictly necessary cookies will impair your ability to log in and use core features of the Platform. 3222bd does not use third-party advertising or behavioural targeting cookies.

08 Data Retention

3222bd retains personal data only for as long as is necessary for the purposes described in this Policy, or as required by applicable law. Our general retention practices are summarised below:

Where retention is required beyond these periods due to an ongoing legal dispute, regulatory investigation, or other legal obligation, data will be held until that requirement expires. Once the retention period lapses, data is securely deleted or irreversibly anonymised.

09 Your Privacy Rights

As a 3222bd player, you have the following rights in relation to your personal data. To exercise any of these rights, please contact us at [email protected] with a clear description of your request. We will respond within 30 days of receipt.

• Right of access: You may request a copy of the personal data that 3222bd holds about you, along with information about how it is being used.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you may request that it be corrected or completed.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where you believe it has been processed unlawfully. This right is subject to any legal retention obligations that prevent immediate deletion.
• Right to restriction: You may ask us to restrict processing of your personal data in certain circumstances — for example, while the accuracy of the data is being contested.
• Right to data portability: Where processing is based on your consent or on a contract, you may request that data you have provided to us be transmitted to you in a structured, machine-readable format.
• Right to withdraw consent: Where processing is based on consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing that occurred before the withdrawal.
• Right to object: You may object to processing carried out on the basis of our legitimate interests where you believe your rights and freedoms override those interests.

Please note that certain rights may be limited where exercising them would conflict with legal obligations, such as AML record-keeping requirements. In any such case, 3222bd will explain the limitation when responding to your request.

10 Children's Privacy

3222bd is an adult platform strictly intended for individuals aged 18 years and above. We do not knowingly collect personal data from anyone under the age of 18. Age verification is conducted during the account registration process, and additional KYC checks are applied at the point of first withdrawal.

If 3222bd becomes aware that personal data has been collected from a person under 18 years of age, that data will be deleted immediately, the associated account will be closed, and any funds — including deposits and any winnings — will be handled in accordance with our legal obligations and our Terms & Conditions.

If you are a parent or guardian and you believe that a minor under your care may have created an account on 3222bd, please contact us immediately at [email protected] so that we can investigate and take appropriate action without delay.

11 Security Measures

3222bd takes the security of your personal data seriously. We implement a layered set of technical and organisational measures to protect data from unauthorised access, loss, alteration, or disclosure. These measures include:

• SSL/TLS encryption: All data transmitted between your device and the 3222bd Platform is encrypted in transit using SSL/TLS protocols. The padlock icon in your browser confirms that your connection is secure.
• Data encryption at rest: Sensitive data stored on our servers — including identity documents and financial references — is encrypted at rest using strong encryption standards.
• Access controls: Access to personal data is restricted to authorised 3222bd personnel on a strict need-to-know basis. All staff with access to personal data are subject to confidentiality obligations.
• Regular security testing: Our systems are subject to regular vulnerability assessments and penetration testing to identify and remediate potential weaknesses.
• Fraud detection systems: Automated systems monitor account activity and financial transactions for patterns indicative of fraud, account takeover, or money laundering.

While we take every reasonable precaution, no digital platform can guarantee absolute security. If you suspect that your 3222bd account has been compromised, you must notify us immediately at [email protected] so that we can take protective action.

12 Third-Party Links

The 3222bd Platform does not contain links to external third-party websites as a matter of policy. All content and links on the Platform are internal. However, game providers (such as Pragmatic Play, Evolution Gaming, and Spribe) may present game interfaces that are served from their own technical domains. These game providers are subject to their own privacy policies and data protection practices, which are separate from this Policy.

3222bd is not responsible for the privacy practices or content of any third-party service provider's systems. When interacting with any component served by a third-party game studio, you do so subject to that provider's applicable terms and privacy notices. If you have concerns about how a specific game provider handles data, you should review the privacy documentation published by that provider directly.

13 Updates to This Privacy Policy

3222bd reserves the right to revise this Privacy Policy at any time to reflect changes in our data practices, operational requirements, or applicable legal obligations. When material changes are made, we will notify registered Players by email to the address associated with their account, and a prominent notice will be displayed on the Platform prior to the changes taking effect.

The date of the most recent revision is displayed at the top of this page. Your continued use of the Platform following the effective date of a revised Policy constitutes your acceptance of the updated terms. If you do not agree with a revised Policy, you should cease using the Platform and may request account closure in accordance with the Terms & Conditions.

We encourage you to review this Privacy Policy periodically so that you remain informed of how 3222bd is protecting your personal data. Archived versions of previous policies are available on request by contacting our support team.

14 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or to the way 3222bd processes your personal data, please contact our dedicated support team using the details below:

• Email: [email protected] (plain text — not a clickable link)
• Response time: We aim to acknowledge all privacy-related enquiries within 48 hours and to provide a substantive response within 30 calendar days.
• Support hours: 24 hours a day, 7 days a week, Bangladesh Standard Time (BST, UTC+6).

When submitting a data-related request, please include your full name, the email address associated with your 3222bd account, and a clear description of your request so that we can process it efficiently and verify your identity before disclosing or modifying any data.

This Privacy Policy was last updated on 1 January 2026 and is effective as of that date.